Joni Winston-Hall

MCSE@ABC.com

Microsoft Certified System Engineer with broad knowledge of information systems and solid qualifications in programming, maintenance, systems analysis, and troubleshooting.

  • Five years' experience providing user support and training. Able to explain technical concepts and communicate with users and system administrators at all levels—from novices to MIS managers.
  • Database specialist with three years' experience in applications development and support.
  • Effective teamworker with ability to lead technical teams, manage changing priorities, and resolve problems in complex, multi-platform environments.

Technical Skills

  • Operating Systems: DOS, Windows 95 / Windows 98 / Windows NT / Windows 2000, Novell Netware 5.0
  • Internet Protocols / Networking: TCP / IP, Windows NT / Window 2000, Novell 5.0, Proxy Server
  • Programming Languages: C++, Fortran, HTML
  • Applications: Microsoft Office 2000 (Word, Excel, Access, PowerPoint) Outlook, Corel WordPerfect 7.0 Suite, Netscape Navigator, Microsoft FrontPage

Experience

BETTER HALF INTERNATIONAL, INC. – St. Louis, Missouri
Contract Computer Technician (2000-Present)

  • Design and set up Microsoft Access databases at various job sites.
  • Track provider information, copyright applications, and fixed asset depreciation schedules for 3,000 health care providers.
  • Develop barcode generation, inventory tracking, quality control, and automated counting applications.

SOLVED CORPORATION – Portland, Oregon
Database Manager (1998-2000)

  • Developed applications based on Microsoft Access.
  • Prepared weekly reports detailing network and data access activity.
  • Worked closely with MIS team to coordinate installation of workstations, printers, scanners, and servers at the corporate office.
  • Researched new software, prepared feasibility reports, and coordinated installation projects company-wide
  • Trained users and provided technical troubleshooting.

PRACTICAL COMPUTER SOLUTIONS – Frampton, North Dakota
Computer Technician (1997-1998)

  • Used MS Access (2.0 and 7.0) to develop database applications for inventory management and auditing.
  • Trained employees in software, Internet, and Windows NT use.
  • Configured hardware for PCs and provided user support.

Education

MISSOURI COMMUNITY COLLEGE – St. Louis, Missouri
Microsoft Certified System Engineer: MCSE, MCP+I, MCP (May 1999)

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