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Results-oriented
manager with proven ability to manage operations, coordinate sales programs, and
consistently meet productivity and profit goals. Record of success in sales, sales
management, and project management. Accustomed to working in transitional and
rapidly changing business environments. - Dedicated
teamworker with ability to build rapport with staff, improve morale, and motivate
employees through effective training and positive reinforcement.
- Conscientious
and hard working with strong work ethic.
- Skilled in developing training
programs, policies / procedures, and sales processes.
- Computer literate.
Experienced in using Windows, Word, WordPerfect, Excel, and PowerPoint.
ADVO
TELEPHONY SERVICE • Blanton, Minnesota
Project Manager (1998-2000)
Served as member of four-person transition team that consolidated Advo operations
centers throughout the country. Prepared local offices and assisted with planning
for post-consolidation operations. Communicated detailed instructions on new processes,
procedures, and problem solving methods. Prepared weekly progress reports for
regional managers. -
Developed timeline that ensured
100 percent pre-conversion readiness. -
Consolidated
an offset process that saved employer $187,000+ annually.
Created new process that substantially reduced labor costs by cutting more than
1,000 manpower hours each month. -
Negotiated
contract that generated revenues of more than $1,200 a month. -
Provided training to employees (company-wide) on the new software
platform. Account Manager (1997-1998)
Serviced existing
account base and implemented sales program that increased account sales volume.
-
By improving sales efficiency, enabled sales
team to focus on upselling to existing customer base and develop more referral
business. -
Developed sales promotions that increased
monthly sales volume 100 percent over a 12-month period. - Increased
referral business by developing incentive programs (for both sales staff and customers).
- Reduced staff turnover to less than 5 percent annually.
Branch
Sales Manager (1997)
Tasked with turning around office with low sales
volume (25 percent of goal) and low employee morale. Assessed and resolved problems,
prepared budget, and oversaw staffing functions. Oversaw sales, customer service,
advertising, and inventory management. 
- NW
Regional Field Manager of the Year (1999)
- National Leadership Award /
Advo Telephony's (1998)
- Rookie of the Year (1997)
UNIVERSITY OF OREGON • Eugene, Oregon
Master
of Business Administration (1992) 
Letter
of Recommendation
Profile
| Experience | Awards
Contact
Me
McPherson@abc.com
... 
To
the Prospective
Employer of Tim McPherson:
Tim
McPherson has been employed with Advo Telephony since 1997, and is presently serving
as project manager during our regional restructuring. Tim was one of our
best producers as a rookie, and quickly rose through the ranks and excelled in
every area. In addition to breaking most of our existing sales records, he demonstrated
a strong work ethic and a consistent bottom-line mentality. Unfortunately,
Advo's restructuring necessitates closure of the local office. We've offered Tim
a sales management position in San Diego, but his heart is set on staying near
his family in Minnesota. Tim McPherson is a real professional and an excellent
human being. If I can provide information to support his candidacy, please contact
me by telephone or e-mail. Regards, Jedediah
Gregory
National Sales Manager
Advo Telephony Service
Office: (555)
909-0985
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